Shipping policy

Shipping Policy

Last Updated: September 12, 2026

Thank you for shopping with The Hozify. We aim to make your shopping experience simple, secure, and convenient.

1. Shipping Within Pakistan

We currently offer delivery across Pakistan.

- Standard Delivery: 3–7 business days

- Delivery times may vary depending on your location and product availability.

- Deliveries to remote areas may take additional time.

2. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

From time to time, we may offer free shipping promotions on selected products or orders.

3. Order Processing

Orders are normally processed within 1–3 business days after your order is successfully placed.

Once your order has been processed and shipped, you may receive tracking information where available.

4. Delivery Delays

Although we do our best to deliver orders within the estimated timeframe, delays can sometimes occur due to:

- Weather conditions

- Public holidays

- Courier delays

- Incorrect or incomplete address information

- High order volumes

- Unforeseen circumstances

We appreciate your patience in such situations.

5. Incorrect Shipping Information

Please make sure that your name, phone number, and delivery address are correct when placing your order.

If you provide incorrect information and the order has already been shipped, additional delivery charges may apply for re-delivery.

6. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations within Pakistan.

If COD is available, the option will be shown during checkout.

7. Order Tracking

Where tracking is available, tracking details will be provided after your order has been shipped.

Please allow some time for the tracking information to become active after shipment.

8. Missing or Damaged Orders

If your order arrives damaged, incomplete, or you believe your package is missing, please contact us as soon as possible with your order number and relevant details.

We will review the issue and assist you accordingly.

9. Contact Us

If you have any questions about shipping or your order, please contact us through the contact details provided on our website.

The Hozify

We appreciate your trust and look forward to serving you.