FAQs

Frequently Asked Questions

How long does delivery take?

Standard delivery across Pakistan takes 3-7 business days. Remote areas may take a little longer. Orders are processed within 1-3 business days.

Do you offer Cash on Delivery (COD)?

Yes, COD is available on eligible orders and locations. If available for your order, the option will appear at checkout.

How much is shipping?

Shipping charges, if any, are shown at checkout before you pay. We also run free shipping offers from time to time.

Can I return or exchange a product?

You can request a return within 30 days of receiving your order. Items must be unused, in original packaging, with proof of purchase. Some items such as personal care products and sale items cannot be returned. Please see our Refund Policy for details.

My order arrived damaged or wrong. What should I do?

Please contact us immediately with your order number and photos so we can fix the issue.

How can I track my order?

Where tracking is available, we will send you the details after your order ships.

How can I contact you?

Email: celljunejo@gmail.com
Phone: +92 310 6291288